Business Analyst – Control Tower

Published: 17 January 2023

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Business Analyst – Control Tower
Location (Including Home Working Ratio): London – 60% at home
Travel Requirements: <10%
Duration: 6 months

Role Summary
Our client requires a Business Analyst to join product team developing a new solution. The solution will involve providing data from many different systems into a Control Tower, it will comprise procurement, logistics, manufacturing, incident management that will enable actionable insights to help optimise delivery.

Role Responsibilities
  • Lead and guide a set of stakeholders to a resolution path, when possible. For example, exploring what a minimum set of KPI’s should be and working with the business on “localisation” and specific company / functional data sets, that enable actionable insights. For Control Tower, this would include understanding a 360 view on Supply Chain which includes procurement, incident management, logistics, manufacturing etc and providing key tier 1 business performance metrics and identify leading indicators in these areas.
  • Present and collaborate with Business Stakeholders to form what is a Control Tower and define an incremental release strategy that delivers value incrementally to the business.
  • Clear definition and scope agreement of the data requirements agreed with the business – for Control Tower this will include the following areas: Costing, Data Quality, Forecasting, Operations, Payments, Product Quality, Tendering, Sharing data with external Partners, Spend and Summaries
  • Identify and assess quality of new data to be ingested in the AWS Data hub - utilise data from multiple sources both internally & externally generated, primarily the global data lake (hosted on AWS), but also direct from source systems and manual data sets, where required
  • Analyse and query the current datasets in the AWS datahub and KPIs in collaboration with Data SMEs
  • Define Value case and OKR's, identifying and tracking KPIs
  • Work with the business to document the business logic and E2E sign-off
  • Set-up criteria for URT testing and sign-off post development
  • Ensure the requirements defined by the business are validated and agreed with the business stakeholders
  • Define process for change management for CI
  • Facilitate UAT testing with the business stakeholder further sign-off
  • Non- technical documentation and sharepoint updated for project reference
Required Skills
  • Significant, demonstrable experience in a digital/IT business analyst role
  • Experience owning features across the entire lifecycle (shaping to live service)
  • Strong experience in working in an Agile environment and experience in coaching others in the Agile methodology.
  • Extensive experience of writing user stories
  • Experience of both Functional and non-functional requirements
  • Demonstrate excellent comms working with key stakeholders on Agile and Scrum Teams
  • Ability to take strategic direction from executive management and act on own initiative.
  • Ability to see tasks through to completion without significant guidance
  • Proactive working style, looking for and embracing innovation
  • A team player who works well with technical and non-technical resources

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